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Kganesh
New member
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Message 1 of 4
317
Flag Post

Solved!

bluetooth devices are not shown

‎09-05-2017 10:20 AM

HP Recommended
Product: HP 15-BE012TU Notebook
Operating System: Microsoft Windows 7 (64-bit)

bluetooth devices are not shown

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,358 64,922 22,053 33,973
Message 2 of 4
Flag Post

‎09-05-2017 10:29 AM

HP Recommended

Hi:

 

Did you install the required bluetooth driver for the model wifi card your notebook has?

 

If not, you need to...

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

View solution in original post

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3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
141,358 64,922 22,053 33,973
Message 2 of 4
Flag Post

‎09-05-2017 10:29 AM

HP Recommended

Hi:

 

Did you install the required bluetooth driver for the model wifi card your notebook has?

 

If not, you need to...

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

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Kganesh
Author
New member
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Message 3 of 4
Flag Post

‎09-05-2017 12:10 PM

HP Recommended

It's working thanks

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Paul_Tikkanen
Level 21
Level 21
141,358 64,922 22,053 33,973
Message 4 of 4
Flag Post

‎09-05-2017 01:08 PM

HP Recommended

You're very welcome.

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