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Kganesh
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Message 1 of 4
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Solved!

bluetooth devices are not shown

‎09-05-2017 10:20 AM

HP Recommended
Product: HP 15-BE012TU Notebook
Operating System: Microsoft Windows 7 (64-bit)

bluetooth devices are not shown

3 REPLIES 3
Paul_Tikkanen
Level 21
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Message 2 of 4
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‎09-05-2017 10:29 AM

HP Recommended

Hi:

 

Did you install the required bluetooth driver for the model wifi card your notebook has?

 

If not, you need to...

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

Kganesh
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Message 3 of 4
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‎09-05-2017 12:10 PM

HP Recommended

It's working thanks

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Paul_Tikkanen
Level 21
Level 21
129,125 119,302 19,484 29,770
Message 4 of 4
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‎09-05-2017 01:08 PM

HP Recommended

You're very welcome.

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