bluetooth driver

[Cornbread1980]

Having problems with bluetooth not showing up on HP Touchsmart 600 1350 running windows 10

Have tried installing drivers and restarted but no luck. 

Attempting to hook my phone to my PC over bluetooth to cut down on time and hassle for transferring pictures and such. 

10 was not on this machine at the time of this machine manufacturing so I haven't been able to get a good source for the correct driver. I do know that the machine had bluetooth option.

Any help is greatly appreciated, thank you.

[Paul_Tikkanen]

The parts list for your PC indicates that it comes with a Ralink RT3092 Wi-Fi adapter.

Unfortunately, that model Wi-Fi adapter has an issue on the newer builds of W10 and completely disappears from the device manager.

There is no fix other than to use a USB Bluetooth adapter or reinstall Windows 7 (not recommended).

[Cornbread1980]

Thank you so much for your reply, that makes sense and helps a lot. I was afraid that would be the case but at least I can fix the problem now. Have a blessed day. 

[Paul_Tikkanen]

You're very welcome.

You have a Blessed day too!

A recommended USB Bluetooth adapter for your PC if you don't have any in mind...

Amazon.com: UGREEN USB Bluetooth Adapter, 5.3 Bluetooth Adapter for PC, Plug & Play for Windows 11/1...

[Cornbread1980]

Great, I appreciate you so much!! 😁

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.