bluetooth issues

[HKazek]

my bluetooth wont pair with a pair of headphones nor my iphone. i never had problem before with phone at all. my mouse and my keyboard work but im not sure they r even bluetooth.....

computer system is as follows:

OS name microsoft 11 home

Version 10.0.22631 build 22631

system model HP pavilion desktop TP01-0xxx

Systm type x64-based pc

processor intel core i5-9400 cpu @2.90GHz 6 cores

Bios version date AMI F.38 4/7/24

SNBIOS versuib 3,2

bios mode UEFI

baseboard manufacter HP and product 8653 and version A9smvb)

Network adapter   Bluetooth Device (Personal Area Network)

                                   Realtek 8812BU wireless LAN 802.11ac USB NIC

                                   Realtek Gaming GbE family controller

                                   Realtek RTL8821 CE 802.11ac PCle adapter

WAN miniport IKEv2, IP, IPv6, L2TP, Network Monitor, PPPOE, PPTP, SSTP

i know the headphones were bluetooth, they just wont come up on the computer when pairing, then again as i said earlier neither does my phone now.....

Id appreciate any help possible. i want a pair of wireless/bluetooth headphones to use on the desktop.

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Category:

• Bluetooth

[3poldo]

I would be extremely grateful if you could let me know how to download bios 8653 F.38 Rev A.  It installed itself with a windows update and I would like to put it on a USB stick. Thank you very much.

[HKazek]

You need to ask your question somewhere else instead of on my question page. thanks