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10-21-2021 08:24 AM
Hi, I have lost the dongle to connect my HP WLess collaboration keyboard, unfortunately I have tried with universal dongles and even purchasing a HP dongle it does not work, they keyboard is like non-existent to any bluetooth receiver, there are no support center in my Country (Italy) and I got no way to chat or email HP to get some help,
thank you for your help
Powl
10-21-2021 10:36 PM
@Powl wrote:..., unfortunately I have tried with universal dongles and even purchasing a HP dongle it does not work, they keyboard is like non-existent to any bluetooth receiver,
No, they do NOT use Bluetooth. Unfortunately you have to buy a new set, because it does not support Link-5. Each set has a code for them to connect. Just thinking a small room with 20 staff use same dongle to connect to their keyboard.
Regards.
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