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- can't connect to internet

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11-13-2018 06:30 PM
I have internet connection but I cannot access the internet. I restarted the computer to no avail. I began a system restore which after almost 2 hours is still running. I really am at a loss.
11-16-2018 06:34 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Could you please help brief the issue in detail?
Is the computer connected to the network?
Are you facing difficulties in connecting the network?
Was the system restore completed or stuck at some percentage?
Keep me posted, have a great day!
Cheers
Raj1788
I am an HP Employee