cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
JimMurray1
New member
1 0 0 0
Message 1 of 2
199
Flag Post

cannot get classic wireless keyboard to work. System also will NOT let me access the onscreen help

HP Recommended
classic v2 desktop keyboard wireless
Microsoft Windows 10 (64-bit)

I cannot get the keyboard to work and any time I try the on-screen assistant it gives me a "forbidden - 403 error".

I need to go back to a Mac......

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
26,936 26,870 1,267 1,309
Message 2 of 2
Flag Post
HP Recommended

@JimMurray1

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried unplugging the USB dongle receiver and plugging into to a different USB port?
  • Are you able to use the wireless mouse?

 Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation