cant connect to internet with wifi. no wifi showing anywhere

[Lil_Boy_Blue]

Hi

Final attempt....

Open Notepad and copy and paste this code in...

@ECHO OFF
getmac
netsh lan show interfaces
netsh wlan show drivers
netsh wlan show interfaces

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE

 Save in Notepad, as LBB.bat and RIGHT CLICK

select Run as Administrator.

The output in the box can be highlighted and copied into this thread by pressing ENTER.

Then in you post in this thread by using CTRL + V

[hwing]

Physical Address Transport Name
=================== ==========================================================
02-0A-50-03-64-38 \Device\Tcpip_{533D5D9B-49B1-4167-A4CC-A784737F2571}
04-7D-7B-32-1F-F4 Media disconnected

There is 1 interface on the system:

Name : Ethernet
Description : Realtek PCIe FE Family Controller
GUID : 47d5c27e-e742-49b5-bcdc-1e9c438b6504
Physical Address : 04-7D-7B-32-1F-F4
State : Network cable unplugged

There is no wireless interface on the system.
There is no wireless interface on the system.
Hosted network status : Not available

Host Name: DESKTOP-I0OFV3M
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.17134 N/A Build 17134
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: John PC
Registered Organization: N/A
Product ID: 00326-10000-00000-AA354
Original Install Date: 11/27/2018, 12:44:37 AM
System Boot Time: 12/1/2018, 2:07:11 AM
System Manufacturer: Hewlett-Packard
System Model: 120-1124
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: AMD64 Family 20 Model 2 Stepping 0 AuthenticAMD ~1650 Mhz
BIOS Version: AMI ARM_703, 8/17/2011
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-04:00) Georgetown, La Paz, Manaus, San Juan
Total Physical Memory: 3,701 MB
Available Physical Memory: 830 MB
Virtual Memory: Max Size: 6,207 MB
Virtual Memory: Available: 1,015 MB
Virtual Memory: In Use: 5,192 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\DESKTOP-I0OFV3M
Hotfix(s): 8 Hotfix(s) Installed.
[01]: KB4100347
[02]: KB4230204
[03]: KB4338832
[04]: KB4343669
[05]: KB4462930
[06]: KB4465663
[07]: KB4477029
[08]: KB4467682
Network Card(s): 2 NIC(s) Installed.
[01]: SAMSUNG Mobile USB Remote NDIS Network Device
Connection Name: Ethernet 2
DHCP Enabled: Yes
DHCP Server: 192.168.42.129
IP address(es)
[01]: 192.168.42.229
[02]: fe80::c48a:966e:2b9b:dc9f
[02]: Realtek PCIe FE Family Controller
Connection Name: Ethernet
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: No
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Ethernet 2 SAMSUNG Mobile USB Remote NDIS Netwo... 13 Up 02-0A-50-03-64-38 426.0 Mbps
Ethernet Realtek PCIe FE Family Controller 11 Disconnected 04-7D-7B-32-1F-F4 0 bps

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
Ethernet 2 SAMSUNG Mobile USB Remote NDIS Networ... usb80236.sys 2017-05-15 2.12.5.0 6.30
Ethernet Realtek PCIe FE Family Controller rt640x64.sys 2018-06-15 10.28.615.... 6.40

ComputerName : DESKTOP-I0OFV3M
InterfaceAlias : Ethernet 2
InterfaceIndex : 13
InterfaceDescription : SAMSUNG Mobile USB Remote NDIS Network Device
NetCompartment.CompartmentId : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress : 02-0A-50-03-64-38
NetAdapter.Status : Up
NetProfile.Name : Network 2
NetProfile.NetworkCategory : Private
NetProfile.IPv6Connectivity : NoTraffic
NetProfile.IPv4Connectivity : Internet
IPv6LinkLocalAddress : fe80::c48a:966e:2b9b:dc9f%13
IPv4Address : 192.168.42.229
IPv6DefaultGateway :
IPv4DefaultGateway : 192.168.42.129
NetIPv6Interface.NlMTU : 1500
NetIPv4Interface.NlMTU : 1500
NetIPv6Interface.DHCP : Enabled
NetIPv4Interface.DHCP : Enabled
DNSServer : 192.168.42.129

ComputerName : DESKTOP-I0OFV3M
InterfaceAlias : Ethernet
InterfaceIndex : 11
InterfaceDescription : Realtek PCIe FE Family Controller
NetCompartment.CompartmentId : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress : 04-7D-7B-32-1F-F4
NetAdapter.Status : Disconnected

WARNING: Ping to 13.107.4.52 failed with status: TimedOut

ComputerName : internetbeacon.msedge.net
RemoteAddress : 13.107.4.52
InterfaceAlias : Ethernet 2
SourceAddress : 192.168.42.229
PingSucceeded : False
PingReplyDetails (RTT) : 0 ms

Press any key to continue . . .

Physical Address    Transport Name
=================== ==========================================================
02-0A-50-03-64-38   \Device\Tcpip_{533D5D9B-49B1-4167-A4CC-A784737F2571}
04-7D-7B-32-1F-F4   Media disconnected

There is 1 interface on the system:

    Name             : Ethernet
    Description      : Realtek PCIe FE Family Controller
    GUID             : 47d5c27e-e742-49b5-bcdc-1e9c438b6504
    Physical Address : 04-7D-7B-32-1F-F4
    State            : Network cable unplugged

There is no wireless interface on the system.
There is no wireless interface on the system.
    Hosted network status  : Not available

Host Name:                 DESKTOP-I0OFV3M
OS Name:                   Microsoft Windows 10 Home
OS Version:                10.0.17134 N/A Build 17134
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          John PC
Registered Organization:   N/A
Product ID:                00326-10000-00000-AA354
Original Install Date:     11/27/2018, 12:44:37 AM
System Boot Time:          12/1/2018, 2:07:11 AM
System Manufacturer:       Hewlett-Packard
System Model:              120-1124
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: AMD64 Family 20 Model 2 Stepping 0 AuthenticAMD ~1650 Mhz
BIOS Version:              AMI ARM_703, 8/17/2011
Windows Directory:         C:\WINDOWS
System Directory:          C:\WINDOWS\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (UTC-04:00) Georgetown, La Paz, Manaus, San Juan
Total Physical Memory:     3,701 MB
Available Physical Memory: 830 MB
Virtual Memory: Max Size:  6,207 MB
Virtual Memory: Available: 1,015 MB
Virtual Memory: In Use:    5,192 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\DESKTOP-I0OFV3M
Hotfix(s):                 8 Hotfix(s) Installed.
                           [01]: KB4100347
                           [02]: KB4230204
                           [03]: KB4338832
                           [04]: KB4343669
                           [05]: KB4462930
                           [06]: KB4465663
                           [07]: KB4477029
                           [08]: KB4467682
Network Card(s):           2 NIC(s) Installed.
                           [01]: SAMSUNG Mobile USB Remote NDIS Network Device
                                 Connection Name: Ethernet 2
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.42.129
                                 IP address(es)
                                 [01]: 192.168.42.229
                                 [02]: fe80::c48a:966e:2b9b:dc9f
                           [02]: Realtek PCIe FE Family Controller
                                 Connection Name: Ethernet
                                 Status:          Media disconnected
Hyper-V Requirements:      VM Monitor Mode Extensions: Yes
                           Virtualization Enabled In Firmware: No
                           Second Level Address Translation: Yes
                           Data Execution Prevention Available: Yes

Name                      InterfaceDescription                    ifIndex Status       MacAddress             LinkSpeed
----                      --------------------                    ------- ------       ----------             ---------
Ethernet 2                SAMSUNG Mobile USB Remote NDIS Netwo...      13 Up           02-0A-50-03-64-38     426.0 Mbps
Ethernet                  Realtek PCIe FE Family Controller            11 Disconnected 04-7D-7B-32-1F-F4          0 bps

Name                      InterfaceDescription                     DriverFileName  DriverDate DriverVersion NdisVersion
----                      --------------------                     --------------  ---------- ------------- -----------
Ethernet 2                SAMSUNG Mobile USB Remote NDIS Networ... usb80236.sys    2017-05-15 2.12.5.0      6.30
Ethernet                  Realtek PCIe FE Family Controller        rt640x64.sys    2018-06-15 10.28.615.... 6.40

ComputerName                          : DESKTOP-I0OFV3M
InterfaceAlias                        : Ethernet 2
InterfaceIndex                        : 13
InterfaceDescription                  : SAMSUNG Mobile USB Remote NDIS Network Device
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : 02-0A-50-03-64-38
NetAdapter.Status                     : Up
NetProfile.Name                       : Network 2
NetProfile.NetworkCategory            : Private
NetProfile.IPv6Connectivity           : NoTraffic
NetProfile.IPv4Connectivity           : Internet
IPv6LinkLocalAddress                  : fe80::c48a:966e:2b9b:dc9f%13
IPv4Address                           : 192.168.42.229
IPv6DefaultGateway                    :
IPv4DefaultGateway                    : 192.168.42.129
NetIPv6Interface.NlMTU                : 1500
NetIPv4Interface.NlMTU                : 1500
NetIPv6Interface.DHCP                 : Enabled
NetIPv4Interface.DHCP                 : Enabled
DNSServer                             : 192.168.42.129

ComputerName                          : DESKTOP-I0OFV3M
InterfaceAlias                        : Ethernet
InterfaceIndex                        : 11
InterfaceDescription                  : Realtek PCIe FE Family Controller
NetCompartment.CompartmentId          : 1
NetCompartment.CompartmentDescription : Default Compartment
NetAdapter.LinkLayerAddress           : 04-7D-7B-32-1F-F4
NetAdapter.Status                     : Disconnected

WARNING: Ping to 13.107.4.52 failed with status: TimedOut

ComputerName           : internetbeacon.msedge.net
RemoteAddress          : 13.107.4.52
InterfaceAlias         : Ethernet 2
SourceAddress          : 192.168.42.229
PingSucceeded          : False
PingReplyDetails (RTT) : 0 ms

Press any key to continue . . .

[erico]

It looks as if the device is no longer recognized by the OS.

The following link is to the Windows Update catalog. Your OEM installed wifi adapter is a 1x1 RT 5390  Half-mini pcie device.

https://www.catalog.update.microsoft.com/Search.aspx?q=ralink+rt5390

Try the Windows 8.1 and later drivers to see if the OS will accept one of them and the WLAN device responds and works again in Windows 10.

[Lil_Boy_Blue]

Hi

OK o do you have one of these??? 

https://support.hp.com/us-en/product/hp-omni-120-1100-desktop-pc-series/5186992/model/5192382

HP Omni 120-1124 Desktop PC

and not the model 2200 suggested earlier.

AND have you tried this driver?  File name:    sp57283.exe

OR this one?                                     File name:    sp58084.exe

To suit     Mini WiFi Card 573622-001 PCIe 802.11 Wlan RT3092 WPER-120GN Low Profile

HP Mini WiFi Card 573622-001 PCIe 802.11 Wlan RT3092 WPER-120GN Low Profile.

The part is used in over 200 products so a driver may exist somewhere.

[hwing]

hi yes i tried sp58084 it downloads but not installs gives a message system does not suport. i troubleshoot compatibility but it gives error(9998)

[Lil_Boy_Blue]

I suggest you go along with the idea from Erico as your adapter is probably broken.