cant update bleuthooth driver

[BenvH]

i have a bleuthooth driver that wont update whatever i try. i have tried automatic but it wont find an update and i have also tried manual but for some reason that i dont know it just fails to install the driver

my pc is the Victus by HP 15L and i have version 23H2 of windows 11

[Paul_Tikkanen]

What model Bluetooth driver are you trying to install and for what model Wi-Fi adapter?

[BenvH]

Im trying to update my bleutooth radio (COM3) using Realtek RTL8xxx serie Bleutooth driver

I dont know what u mean with Wi-Fi adapter but i use a LAN cable if thats helpful

[Paul_Tikkanen]

The fact that your PC has a Realtek Bluetooth adapter, means it has a Realtek Wi-Fi adapter.

The Bluetooth radio is an integral part of the Realtek Wi-Fi adapter's circuit board.

The only suggestion I can offer would be to see if the latest BT driver HP has for the Realtek Wi-Fi/Bluetooth adapter works.

1.10.1061.3021

https://ftp.hp.com/pub/softpaq/sp153501-154000/sp153687.exe 

If you continue to get that message, you may want to try uninstalling the device in the device manager, check the uninstall driver box, restart the PC, select 'scan for hardware changes' in the device manager and see if the driver will install that way.

Sounds like it is more than a just a driver issue.

[BenvH]

so my device is just broken internally or something because it accept wifi without a LAN cble an i have tried multiple times but keeps giving the same error and when i uninstall the drives its automaticly back when i boot my pc up again

[Paul_Tikkanen · Accepted solution]

Something is probably defective with the Bluetooth if you uninstall it and it comes back with the same windows can't start the device error. 

The easiest thing to do would be to use a USB Bluetooth adapter if you need Bluetooth.