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Hello @richardgorgas 

 

Sorry to hear that you are having problems ... 

 

(1) Could you please send a picture of your problem

(2) What desktop computer HP product number (p/n) are you using ?

(3) What windows version are you using ?

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

 

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