-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
The picture for the 577b8aa shows a wired keyboard.
I don't know what type of keyboard you've got. Is it Bluetooth? If so you turn on Bluetooth pairing.
Some of the HP All-In-One have an internal Wi-Fi dongle.
This dongle allows the BIOS to use the keyboard and mouse unlike Bluetooth..
This video shows one such dongle.
Click here for another type
This is the envy recline dongle receiver location
The original motherboard may have had a USB dongle or chip in it to do the Wi-Fi. You would have to take that chip out and put it in the replacement motherboard.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community