-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- how to use wireless keyborad without transceiver?

Create an account on the HP Community to personalize your profile and ask a question
03-21-2022 10:59 AM
@laney10 wrote:
Subject: how to use wireless keyboard without transceiver?Content: Lost transceiver for key board/mouse setup, came with PC
Well, the keyboard and mouse set does not work without the transceiver.
There is no way to transmit the signal to the devices without the dongle.
Unlike the Logitech brand of mice / keyboards, you cannot just purchase a replacement dongle (transceiver).
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"
03-21-2022 03:55 PM
I suppose that I have to buy a new mouse/transceiver from HP. I have the HP mouse that came with the PC a year ago. I read on the Web that there was a way to set up a wireless without the transceiver, is that true? I also cannot find the mouse/keyboard software for HP mouse. I found the microsoft software for it but none on HP driver download for recovery use. Your ideas please? Thanks.
03-22-2022 06:52 AM
I believe the following is true:
Unless things have changed, you cannot simply purchase a replacement transceiver from HP.
Unlike (for example) Logitech, the transceiver is not universal - you cannot buy a new one to work with an existing HP mouse / keyboard set. True - one of the worst design ideas ever...
I hope I'm wrong about that ... seems like by now, it would be something that is done differently.
Wireless mouse / keyboard - no transceiver
I do not know how to set up "no transceiver" Wireless for a mouse and keyboard set that normally depends on a transceiver.
Check back where you found the information to see if the claim is backed by "how to set up" the operation.
Linux / Windows systems:
I generally use all Logitech mice and keyboards.
Logitech provides drivers for their universal transceivers and (if needed) for mice / keyboards / related devices.
I do have a couple of nice little Microsoft Bluetooth mice that I keep around "in case" and for travel.
I have one Bluetooth keyboard that I purchased to use with an Apple tablet. Cute little thing.
Microsoft mice, of course, if they need drivers, get these from Windows.
Apple takes care of its own, as well.
True, when there is mouse / keyboard software, it would normally be available in category "Software and Drivers" for your computer. If the mouse / keyboard are purchased separately, there might be a device home page for that keyboard (for example).
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Enter the type and name of your HP device
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"
03-22-2022 01:01 PM
May I add one more thing: HP also has Link 5 dongle BUT it only works with mice, keyboards which support Link 5 technology.
Otherwise, we have to buy a whole set (dongle, mouse + keyboard). Just imaging we have a room with 20 staff and use same (working) dongles.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.