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hp gaming desktop 690-0010 Drivers drivers download

HP Recommended
pavilion gaming desktop 690-0010
Microsoft Windows 10 (64-bit)

I am trying to download the wifi adapter card and some other drivers for my HP pavilion gaming desktop 690-0010 computer but  as soon as I put the computers info in the fields, the site only send this message "   We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again. "

can someone help with this matter ?

Is HP site having problems ?

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HP Recommended



Yes, HP is having issues with a lot of their webpages right now, as I have discovered by trying to help other forum members.


The parts list for your PC indicates that it comes with a Realtek RTL8821CE wifi adapter.


I can give you the links to the latest wifi and bluetooth drivers for that model card...


Wifi:    Jun 15, 2020


Bluetooth:    May 21, 2020


As an alternative for the other drivers you need, you should be able to get them from the 690-0000 base model series support page.


You would use the applicable AMD drivers.





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