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hp x3500 issue
12-18-2018 12:00 AM

I purchased a x3500 mouse and the problem with the mouse is that from day one the mouse doesn't respond whenever it is idle for a few seconds each time i have to click to get the pointer moving please help.I have connected it to 3-4 devices but the same problem arises every time.
12-19-2018 04:02 PM

@sahina12
Thank you for posting on HP Forums,
Echo_Lake is at your service.
I understand you are in need of support,
And to help you out, I'm sending out a Private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
ECHO_LAKE
I am an HP Employee
12-22-2018 08:10 PM

that didn't help because the product is not listed on the hp official site plus whenever I tried to search the product a printer with the same model number i.e. x3500 crops up
12-23-2018 04:08 PM

@sahina12
I understand you are in need of support,
And to help you out, I'm sending out a Private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
ECHO_LAKE
I am an HP Employee

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