• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-16-2017 10:56 AM

HP Recommended
Product: hp compaq 8100 elite sff pc
Operating System: Microsoft Windows 7 (64-bit)

i have recently installed a graphic cards and now my ethernet connection is not working.

 

1 REPLY 1

‎07-16-2017 11:58 AM

HP Recommended

Hi:

 

The missing device should have nothing to do with the ethernet not working.

 

You need this driver for the pci simple communications controller...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the Intel Active Management Technology (AMT) in supported workstation models that are running a supported operating system. This software is part of the Intel Digital Office Initiative.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56816.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.