• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-17-2021 12:40 AM

HP Recommended
Product: HP Thin Client T5740
Operating System: Microsoft Windows XP

Device Instance Id

PCI/VEN_14E4&DEV_1692&SUBSYS_969214E4&REV_01\4&2BCEBCDB&O&OOE5

1 REPLY 1

‎02-17-2021 07:46 AM

HP Recommended

Hi:

 

See if this driver works.   Try manually installing the driver if the auto install method doesn't work.

 

This package provides the drivers for the Broadcom NIC in the supported models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55284.exe

 

It does have the generic hardware ID (PCI\VEN_14E4&DEV_1692) in the setup information file...

 

%F_NAME0% = DEV_KEY2.NTx86.6.0, PCI\VEN_14e4&DEV_1692

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.