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HP Recommended

hello i would like to know the model of my laptop. i bouht it in 2014 and i forgot what model it is. the product id is: 0030 80000 00000 AA854  

and its device id is: C9E6A907-7F17-4301-9AA7-7126A4A83190 

these ae the rest of the devices specifications. i look forward to your help

Screenshot 2025-03-19 164635.png

1 REPLY 1
HP Recommended

Hi:

 

None of the information you posted identifies the model of your notebook.

 

What is the product number of your notebook?

 

To find the product number for your PC, click on the search icon on your Windows taskbar.

 

Type: System Information

 

The System information app should show up.

 

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

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