internet connection to printer

[Toni19481]

I need to connect my printer to new internet provider

[VikramTheGreat]

Hi @Toni19481,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

To connect your HP printer to a new Wi-Fi network (from your new internet provider), follow these steps based on your printer type:

Option 1: Using the Printer Control Panel (Touchscreen Models)

1. Turn on the printer.
2. On the home screen, tap Wi-Fi or Network Settings.
3. Select Wireless Setup Wizard.
4. Choose your new Wi-Fi network from the list.
5. Enter the Wi-Fi password and confirm.

Option 2: Using HP Smart App (For All Models)

1. Download or open the HP Smart app on your phone or PC.
   • HP Smart - Free download and install on Windows | Microsoft Store
2. Make sure your device is connected to the new Wi-Fi.
3. Open the app and click Set up a new printer.
4. Follow the on-screen instructions to connect the printer to the new network.

📌 If your printer is already set up, go to Printer Settings > Advanced Settings > Wireless Setup.

Option 3: Reset Network Settings (if needed)

If the printer won’t connect or shows the old network:

1. On the printer, go to Settings > Network Settings > Restore Network Defaults.

Then repeat the setup using the HP Smart app or control panel.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support