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HP Recommended
HP Notebook - 15-r250tu
Microsoft Windows 10 (64-bit)

Hi there, my laptop keyboard isn't working when i turn on the wifi or bluetooth. Please help me get out of this.

1 REPLY 1
HP Recommended

This issue could be caused by driver conflict. Please open device manager and update the drivers for keyboard and wireless network adapter. If the issue doesn't appear, you can determine which one can be the cause by using dichotomy in MSconfig.

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