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- HP Community
- Desktops
- Desktop Wireless and Networking
- losing wireless connection
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11-06-2022 10:22 PM
it keep's losing connection to wireless network but my phone is still connected
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Accepted Solutions
11-21-2022 01:34 AM
@scoobydoo1955
Welcome to the HP support community.
I understand that your computer keeps losing WiFi connection, I am glad to assist you.
Here's a guided troubleshooter that will help fix this issue: Click here
Try these steps:
Go to Device manager > select the WIFI drivers under network adapter> Right-click go to properties > Under properties go to Power Management Tab> Uncheck "Allow the computer to turn off this device to save power".
If issue persists, continue with the below steps:
If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane.
If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps.
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-21-2022 01:34 AM
@scoobydoo1955
Welcome to the HP support community.
I understand that your computer keeps losing WiFi connection, I am glad to assist you.
Here's a guided troubleshooter that will help fix this issue: Click here
Try these steps:
Go to Device manager > select the WIFI drivers under network adapter> Right-click go to properties > Under properties go to Power Management Tab> Uncheck "Allow the computer to turn off this device to save power".
If issue persists, continue with the below steps:
If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane.
If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps.
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee