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HP Recommended
HP Pavilion 27 inch All-in-One Desktop PC 27-d1000i (1U0B2AV)

it keep's losing connection to wireless network but my phone is still connected 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@scoobydoo1955

 

Welcome to the HP support community.

 

I understand that your computer keeps losing WiFi connection, I am glad to assist you.

Here's a guided troubleshooter that will help fix this issue: Click here 
 
Try these steps: 
Go to Device manager > select the WIFI drivers under network adapter> Right-click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

  

If issue persists, continue with the below steps: 

If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@scoobydoo1955

 

Welcome to the HP support community.

 

I understand that your computer keeps losing WiFi connection, I am glad to assist you.

Here's a guided troubleshooter that will help fix this issue: Click here 
 
Try these steps: 
Go to Device manager > select the WIFI drivers under network adapter> Right-click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

  

If issue persists, continue with the below steps: 

If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.