my desktop and will not reconnect my WIRELESS NETWORK ADAPTER

[JW201]

I cannot get my WIFI ADAPTER connected after power outage, HP will not let me do an update saying my desktop is retired; the following CONNECTIONS are showing that they are not connected but they are working properly : Microsoft hosted network virtual adapter #2, //// , Microsoft WI-FI direct virtual adapter #2, ////, 802.11n wireless lan card not connected, ////, Bluetooth device (PERSONAL AREA NETWORK) ; All are showing not connected and this is with me getting the all is OK in DEVICE MANAGER; any help or direction is appreciated !!

THANKS,

JW;

[WyreNut]

Hello, and Welcome to the HP Support Community!

Are any wifi devices working in your location?  Can a phone connect?

The normal simple fix for a wifi issue:  power off the wifi signal - Modem from your provider, router (if you have a separate one), and your PC.   Power them back on in order, and be patient!  Modem (wait for the lights to normalize, normally a minute or two), then the Router (again, wait a bit for all the lights to come back), then finally the PC.

Check your wifi connection.   IF your PC is a bit long in the tooth, be sure to try and connect to a 2.4Ghz channel from the router.  Some older HP PC's did not come with a 5.0Ghz band wifi radio.

HTH,

WyreNut