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- my hp pro 3500 mt pc has driver ethernet controller not inst...

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02-03-2025 05:32 AM
Product: HP Pro 3500 Microtower PC
Operating System: Microsoft Windows 7 (64-bit)
my hp pro 3500 mt pc has driver ethernet controller not installed. i tried downloading the driver on your official hp website and installing it to my microtower pc and it didnt work.
pls help.
my pc specs : hdd,2 gb Ram ,intel pentium G2020, no gpu,
OS : windows 7 64 bit.
1 REPLY 1
02-03-2025 06:37 AM
Post the hardware ID for the ethernet controller device so I can figure out what driver it needs.
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager
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