my wifi keeps shutting off when playing roblox

[diva_moonligt1]

when playing Roblox my Wi-Fi stays on for a little bit before disconnecting and doesn't turn back on until I do it and it does this constantly

[Jerry_57]

Hi @diva_moonligt1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you are facing an issue with the wifi keeps shutting off. Here are a few steps you could try:

 

Check Your Router: Ensure your router is functioning properly. Sometimes, resetting it can help resolve temporary issues.

Update Network Drivers: Ensure that your Wi-Fi network drivers are up-to-date on your computer. Outdated drivers can cause connectivity problems.

Check Network Settings: Make sure your network settings are configured correctly, and there's no interference from other devices that might cause your Wi-Fi to drop.

Internet Service Provider: Check if any outages or issues with your ISP might affect connectivity.

Roblox Settings: Roblox might have some specific settings that can affect network usage, so checking their support page could provide more specific advice.


I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support