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‎04-15-2022 08:28 AM

HP Recommended
Product: HP Pavilion p6-2185ea Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

Hi my computer tried to update from windows 10 to 11 and failed but also took out my network driver, is there a suitbale driver to dwoload the ones on the website are for windows 7 & 8 and dont seem to work?

Category:
2 REPLIES 2

‎04-15-2022 09:05 AM - edited ‎04-15-2022 09:12 AM

HP Recommended

See if you can use the windows restore point to return to the settings you had before the upgrade.

BeemerBiker_0-1650034893828.png

 

It appears you have the cupertino2 motherboard

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p6-desktop-pc-series/5187028/model/5261...

that is very old and lacks UEFI bios.  I do not recommend win11 on that system.  I was lucky to get a gtx-1060 to work on mine.

The win 8 and 7 drivers work fine on win10 on my cupertino2 system.  You may need the  original intel chipset drivers if there is no restore point.

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‎04-15-2022 09:43 AM

HP Recommended

Hi, @russell1975 

 

If you are referring to the ethernet driver, use the W10 driver directly from Realtek.

 

Download, unzip and run the setup application from the W10 driver file at the link below...

 

Realtek PCI GBE Ethernet Family Controller Software - REALTEK

 

If you are referring to the Wifi card driver, the Ralink wifi adapter your PC comes with is known for completely disappearing from the device manager on the newer builds of W10.

 

There is no fix other than to go back to W7.

 

Suggest you purchase a USB wifi adapter and fix the problem that way.

 

They sell a model that is both dual band with Bluetooth.

 

USB WiFi Bluetooth Adapter, Wireless Wi-Fi Dongle 600mbps Dual Band 2.4G/5.8G USB Bluetooth V4.2 Net...

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