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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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1 REPLY 1
02-27-2019 07:14 AM
Hi:
The product specs for your PC indicate that it comes with an Integrated Realtek RT8171E Gigabit ethernet adapter.
If the driver on your PC's support page isn't working, use the one directly from Realtek.
Download, unzip and run the setup application from the W7 driver file at the link below.
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If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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