network missing

snowybolt · ‎07-25-2022

my home network doesn’t show up on the list. i tried to see if the network drivers needed to be updated, i tried restarting the computer and network, i also called the network provider but everything was okay on their end. i don’t know how to fix it and i use the computer for work but without internet i can’t do anything. it was working fine the other day. any help is appreciated.

Prométhée · ‎07-26-2022

hi

you say you don't see it in the list, so it's the exact wifi?
To help you out while waiting to repair if possible connect wired

https://support.hp.com/in-en/document/c03826047

open device manager
see if the wifi card is visible, and without error

https://support.hp.com/in-en/drivers/selfservice/hp-pavilion-23-b200-all-in-one-desktop-pc-series/53...

here I don't see drivers for windows 10, have you installed this version of windows?

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Windows 11 22h2 inside , user

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