• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 23-b244 All-in-One Desktop PC (ENERGY STAR)

my home network doesn’t show up on the list. i tried to see if the network drivers needed to be updated, i tried restarting the computer and network, i also called the network provider but everything was okay on their end. i don’t know how to fix it and i use the computer for work but without internet i can’t do anything. it was working fine the other day. any help is appreciated. 

1 REPLY 1
HP Recommended

hi

you say you don't see it in the list, so it's the exact wifi?
To help you out while waiting to repair if possible connect wired

https://support.hp.com/in-en/document/c03826047

open device manager
see if the wifi card is visible, and without error

 

https://support.hp.com/in-en/drivers/selfservice/hp-pavilion-23-b200-all-in-one-desktop-pc-series/53...

here I don't see drivers for windows 10, have you installed this version of windows?

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.