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Hp laptop

Hello, all I have a laptop / tablet and its a product from HP tjis device I purchased brand new and it has not worked to my satisfaction.  The warranty has expired and now I am having problems logging on and connecting to the internet.  Maybe I should have taken care of this issue sooner. I am not sure what to do. I feel that it is a product issue. I

I just need my laptop to work. I am totally unsatified. Maybe I can get an exchange for a laptop that works properly.  

If not I will purchase another brand. 

Help

1 REPLY 1
HP Recommended

Hi @Lorajohn2293,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.


- Complete issue with the unit. If possible, get back to us with the snapshot of the error message.

Take care and have a great day ahead.

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.