new computer hp laptop

[Lorajohn2293]

Hello, all I have a laptop / tablet and its a product from HP tjis device I purchased brand new and it has not worked to my satisfaction.  The warranty has expired and now I am having problems logging on and connecting to the internet.  Maybe I should have taken care of this issue sooner. I am not sure what to do. I feel that it is a product issue. I

I just need my laptop to work. I am totally unsatified. Maybe I can get an exchange for a laptop that works properly.  

If not I will purchase another brand. 

Help

[Rainbow23]

Hi @Lorajohn2293,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

- Complete issue with the unit. If possible, get back to us with the snapshot of the error message.

Take care and have a great day ahead.