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zann11
New member
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Message 1 of 2
201
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no online connection

HP Recommended
875-0035qe
Microsoft Windows 10 (64-bit)

I have good wifi on google, etc, but when I go online or do anything online my connection is terrible.

1 REPLY 1
Grzwacz
Level 12
Level 12
7,153 5,604 681 1,651
Message 2 of 2
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You have a good WIFI internet connection when using Google. I am not following why you don't have a good internet connection at other sites.

 

Your PC is less than a year old per HP's product release date for this product number.

 

Have you checked for updated WIFI drivers at your HP PC's Support site (Link)? HP has updates for WIFI and Bluetooth.

 

Other network connection options:

 

AC network power line adapter, or

MoCA if you have a good coax cable network in your home.

 

Regards

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