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Locked

‎07-12-2023 04:33 PM

HP Recommended
Product: HP DeskJet 2752e All-in-One Printer

office jet 2752e not reading computers

1 REPLY 1

‎07-18-2023 10:27 PM

HP Recommended

Hi @kittie2,

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

To provide you with an accurate solution, I'll need a few more details:

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

Meanwhile, perform the steps from this document. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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