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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- replaced router and printer will not print

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07-18-2023 10:27 PM
Hi @kittie2,
Welcome to the HP Support Community.
I understand that you are facing connectivity issues. I’d like to help!
To provide you with an accurate solution, I'll need a few more details:
Make sure, your printer and your device are on the same network as 2.4GHZ only.
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?
Meanwhile, perform the steps from this document.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee