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- stuck on network connect screen after doing a factory reset

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12-30-2023 08:50 AM
Operating System: Microsoft Windows 11
my son did a factory reset on the laptop and when we try and set it back up it is stuck on the lets connect you to network step. It does not show any options to connect to or allow me to select or exit out of this page.
I have tried to turn off and back on and it powers back up to that same page.
Please help!
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