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chops1
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Message 1 of 2
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the wifi card on my Pavilion Gaming - TG01-0160xt CTO is not working

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HP Pavilion Gaming - TG01-0160xt CTO
Microsoft Windows 10 (64-bit)

i have a 

HP Pavilion Gaming - TG01-0160xt CTO

my WiFi goes disconnected randomly several times on a daily basis, it isn't a problem with my actual WiFi because it is still working on everything else in my house. It is 100% something to do with the WiFi card, I already downloaded all the latest drivers for everything and nothing works. I'm wondering if there is a way to fix this or if I have any options to upgrade myself if i have too. The PC is still under warranty also

 
 
 
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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@chops1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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