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- while installing a new modem, error: 'computer is correctly ...

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12-30-2021 10:41 PM
while trying to install a new modem/router, wifi connected to web but ethernet gave error message, 'Your computer appears to be correctly configured, but the device or resource, (DNS server) is not responding.' New modem is a Motorola MT8733, with modem, router, and voice all in one; Docsis 3.1.
12-31-2021 06:38 AM
I see that you are not alone with that message. Here is another
Assuming you are a cable ISP customer and have followed the setup for that cable modem/router combination and spoke to the ISP to authorize the change - that message means you are not getting the DNS server info. That comes from the ISP unless you are inside a separate network IE: Business managed network, or similar.
I'm not an HP employee.
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