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‎03-07-2023 03:51 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 (2J4W0AV)

Hello, I was having continual problems with my HP notebook and sent it off to be fixed (after they tried to fix it over the phone). I only got it back about 5 days ago and it did a restart with the following error message (plus no internet).  "Realtek RTL8822CE 802.11ac PCIe Adapter adapter is experiencing driver- or hardware-related problems".

 

I came to this community page and hopefully downloaded the correct updated drivers. My question is why are the not updated automatically? and was this a system error that I have to send away to fix again?? : (   Thanks

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1 person had the same question
1 REPLY 1

‎03-07-2023 06:42 AM

HP Recommended

Hi:

 

Since this is a peer-to-peer forum and we don't work for or represent HP, we cannot answer your last question regrading HP's policy of updating drivers.

 

The only suggestion I can offer would be to install the latest Wi-Fi driver HP has for that model Wi-Fi adapter.

 

2024.10.228.1   01/31/2023

 

https://ftp.hp.com/pub/softpaq/sp144501-145000/sp144871.exe 

 

Restart the PC after installing the driver.

 

 

 

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