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HP Recommended
Pavilion 37EA
Microsoft Windows 10 (32-bit)
Hi I have problems with wi-fi. 
when the computer is started, it works to connect with wi-fi, but when the computer has been
on for a while for about 2 hours, the wi-fi function stops working and goes completely
away from the menu and cant be find. in the eror seek, only manual connection says that cable is not
connected. can not find the wireless to eror seek in that moment. when I find the wi-fi eror seek
before it happens there are no errors in the report. What can be the problem? and what can i do?
2 REPLIES 2
HP Recommended

@datorn --  when the computer is started, it works to connect with wi-fi, but when the computer has been
on for a while for about 2 hours, the wi-fi function stops working and goes completely
away from the menu and cant be find.
What can be the problem? and what can i do?

 

My guess is that the WiFi adapter inside your computer is failing, and needs to be replaced.

 

Personally, I would "disable" the device within the Windows "Device Manager", and then purchase a USB-to-WiFi adapter (under $50 US) and connect it to a USB port on your computer, and use that device.

This bypass probably is less expensive than taking your computer to a computer-technician, and paying them to try to find/purchase a "genuine HP" WiFi adapter.

 

If the computer is less than 12 months ago, contact HP Support, and exercise the HP Warranty, to get HP to repair/replace it, at HP's expense.

 

 

HP Recommended

Thanks so very M!

I will look for this USB wi-fi adapter!

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