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citizenship
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wireless mouse and keyboard

‎07-22-2018 10:12 AM

HP Recommended
Product: Pavilion p6320uk
Operating System: Microsoft Windows 10 (64-bit)

The mouse that came with the computer, MG-0856, is faulty and I have replaced it with model Z3200. Is ther any way that the existing dongle, RG-0862, be used to operate both the keyboard and the new mouse or must I now use the old dongle for the keyboard and the new dongle, model RXE, that came with the new mouse, for the new mouse?

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WAWood
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Message 2 of 2
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‎07-22-2018 06:58 PM

HP Recommended

@citizenship

 

Hello;

Allow me to welcome you to the HP forums!

 

IF you have the old dongle plugged in and the new mouse is not working, that answers your question.

 

I do know that in the case of some Logitech mice, they have something they call a Unifying Receiver that works with a variety of their mice and keyboards, but that is a recent development.



I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
34,852 24,531 3,145 7,830
Message 2 of 2
Flag Post

‎07-22-2018 06:58 PM

HP Recommended

@citizenship

 

Hello;

Allow me to welcome you to the HP forums!

 

IF you have the old dongle plugged in and the new mouse is not working, that answers your question.

 

I do know that in the case of some Logitech mice, they have something they call a Unifying Receiver that works with a variety of their mice and keyboards, but that is a recent development.



I am a volunteer and I do not work for, nor represent, HP
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