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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 03:26 AM

HP Recommended
Product: 2009m Monitor
Operating System: Microsoft Windows 10 (64-bit)

Just after my computer completed its updates, my monitor stopped working. Black screen, power switch light just flashes. Any thoughts or is it dead?

3 REPLIES 3

‎03-22-2017 09:10 AM

HP Recommended

Hello,

 

Use the following link to perform the steps. Do reply when you get stuck.

 

http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&section=ccweb&sfs=isearch&language=e...

 

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

***Although I am an HP Employee, I am speaking for myself and not for HP***

I am an HP employee

‎03-22-2017 01:01 PM

HP Recommended

Thank you for your assistance. The link you provided was for computer issue. My issue is my monitor, the power light just flashes, nothing else.

‎03-22-2017 01:06 PM

HP Recommended

Hello

 

So sorry, if its the monitor then try a monitor self test. Hook up the power cable without connecting to the tower. See if there is a message like "No Input Signal". If the message comes up then the monitor is working fine. If not then monitor has gone bad and needs to be replaced.

 

You may use the following link to contact HP Support and get your monitor replaced if in warranty.

 

http://www8.hp.com/us/en/contact-hp/contact.html

 

 

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

***Although I am an HP Employee, I am speaking for myself and not for HP***

 

 

I am an HP employee
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