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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2017 08:18 AM

HP Recommended
Product: HP ENVY 23 TouchSmart PC
Operating System: Microsoft Windows 10 (64-bit)

i am looking to upgrade my RAM. Crucible says I can use two 8GB DRAMS for a total of 16GB. they also state that i should upgrade my BIOS from version 8.0 to 8.17... HP indicates that version 8.10 is the latest update..

Question:

1) Is there an upgrade to 8.17 available?

2) If not will version 8.10 accept the 2 x 8GB recommended by Crucible?

1 REPLY 1

‎05-25-2017 07:50 AM

HP Recommended

Link to download new BIOS 8.16 Rev.A

 

16 GB only available on systems using Ivy Bridge processors on this list

Intel Core i3-3xxxT (Ivy Bridge) Dual Core

Intel Core i3-3xxx (Ivy Bridge) Dual Core

Intel Core i5-3xxxT (Ivy Bridge) Dual Core

Intel Core i5-3xxxT (Ivy Bridge) Quad Core

Intel Core i5-3xxxS (Ivy Bridge) Quad Core

Intel Core i7-3xxxS (Ivy Bridge) Quad Core

Intel Pentium G20xx (Ivy Bridge) Dual Core

 

You dont need to upgrade your BIOS to use that memory

https://support.hp.com/us-en/drivers/selfservice/hp-envy-23-d000-touchsmart-all-in-one-desktop-pc-se...

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