• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-30-2017 04:19 PM - edited ‎05-30-2017 04:20 PM

HP Recommended
Product: Zbook 15u G4 Y6K02ET
Operating System: Microsoft Windows 10 (64-bit)

Dear all,

 

  • Just got a brand new Zbook 15u G4 and would like to connect to a LG 29UM58-P (DP2HDMI Kabel).
  • Unfortunately only 1920 x 1080 works - and not the desired 2560 x 1080.
  • Under Intel Grafic Settings in the infocenterthe display shows correctly as "Digitales Fernsehen LG Ultrawide" also 2560x1080 (60p Hz) in the list of available modi.
  • But in the display settings the highest resolution shown is 1920 x 1080.
  • A manual modus will not work as the default Intel Config app won't allow - and installing another version will fail ("please refer to your hardware vendor")
  • According to document 4AA5-2657ENW the 15u would manage up to 4096x2060 on DP port - so why a max of  1920x1080?
  • Btw the same document claims that using the Docking Station will only allow 1920x1200 on DP - but 4096x2160 on VGA - does it really make sense?

Many thanks in advance!

Chris

 

4AA5-2657ENW - January 2017.PNG

 

Intel Info-Center.PNG

 

 

 

1 REPLY 1

‎05-31-2017 09:41 AM - edited ‎05-31-2017 09:59 AM

HP Recommended

So - got today the UltraSlim Dock Station.

 

Plugged DP2HDMI cable from the dockstation to the same monitor - and look - that works - suddenly 2560x1080...!

This is fully contradicting the HP white paper mentioned below - but this works 🙂

 

Best

Chris

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.