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‎01-01-2017 11:24 AM

HP Recommended
Product: hp 500-123w
Operating System: Microsoft Windows 8 (64-bit)

5 BEEPS on Start up

Removed memory sticks, re boot w/o sticks - beeps

then re installed sticks - same 5 beeps

installed memory stick in the other slot

did the same as above - still gettign 5 beeps

 

somewhere somebody  is  saying my CPU has gone bad now?

 

please help thanking you in advance

 

7 REPLIES 7

‎01-02-2017 07:14 AM

HP Recommended

Beep codes indicate a basic hardware problem has occurred.  Depending on the BIOS make, the codes mean various things.  HERE is a guide for the various HP manufacturer's code.

It would help if the BIOS makers name was found. One of the BIOS makes indicates:

4, 5, 6, 7
Fatal errors related to the operation of critical motherboard components - such as the CPU.

I'm not an HP employee.
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‎01-02-2017 07:51 AM

HP Recommended

Thanks - how can I find what BIOS my machine has since I cannot get it to start up?

The link yyou sent , very helpful - but when I googled my HP 500-123w , serial mxx3450j7f...no bios listed anywhere

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‎01-02-2017 08:05 AM

HP Recommended

From what I read in other places the explanation I gave in previous post seem to be valid.


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‎01-02-2017 08:13 AM

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Appreciate your help - Can we agree that if I could determine what BIOS i have - I could determine what the beeps mean?

.

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‎01-02-2017 08:45 AM

HP Recommended

And just as I thought - you can only find out your BIOS manuf. if you can access your computer.

Since mine does not boot up - I cannot find it.

Concludingly in my case - I have five BEEPS and have no way of determining what those beeps mean.

 

http://www.computerhope.com/issues/ch000234.htm

 

Thanks for the input, cheaper I guess to go buy a re-furb. now.

 

Happy 2017!

 

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‎01-02-2017 09:42 AM

HP Recommended

If the BIOS maker was determined it would be more definitive as to the problem.  It seems fairly certain there is a hardware problem, however.


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‎01-02-2017 10:15 AM

HP Recommended

EXACTLY.

In this case it is NOT "cheaper to keep her" since I am in the dark.

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