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youngtine Honor Student
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On the hp website it stated that the i7 2600 is supported, now that I tried it

 

on boot the screen says unsupported cpu installed

 

and it justs shuts down, I already upgraded the bios

 

any suggestions that I can do to resolve this?

 

thanks in advance

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Provost Provost
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An Intel Core i7 2600(95W TDP) and 2600s (64W TDP) is supposed to be supported. Are you certain that what you installed is not an Intel Core i7 2600k instead?

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youngtine Honor Student
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Hi

 

it is the Intel Core i7 2600(95W TDP) .  This is very frustrating to try get this going, I thought that the BIOS update would have fixed, it has worked for me in the past.

 

Any other suggestions?

 

Thanks

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Provost
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Here are the specs for your HP TouchSmart 520-1030 Desktop Computer and its IPISB-NK (LavacaSB) motherboard. Note that 520-130 CPU upgrade information states;

 

Core i7-2600 (Sandy Bridge) quad core95W
Core i7-2600s (Sandy Bridge) quad core65W
Core i5-2500 (Sandy Bridge) quad core95W
Core i5-2400 (Sandy Bridge) quad core95W
Core i5-2400s (Sandy Bridge) quad core65W
Core i5-2300 (Sandy Bridge) quad core95W
Core i3-2120 (Sandy Bridge) dual core65W
Core i3-2100 (Sandy Bridge) dual core65W
Core i3-2100t (Sandy Bridge) dual core35W
Intel Pentium G860 (Sandy Bridge) Dual Core65W
Intel Pentium G850 (Sandy Bridge) Dual Core65W
Intel Pentium G840 (Sandy Bridge) Dual Core65W
Intel Pentium G630 (Sandy Bridge) Dual Core 65W
Intel Pentium G620 (Sandy Bridge) Dual Core 65W
Intel Pentium G630T (Sandy Bridge) Dual Core35W
Intel Pentium G620T (Sandy Bridge) Dual Core 35W

 

and motherboard CPU upgrade information states;

 

Core i7-2600s (Sandy Bridge) quad core65W
Core i5-2400s (Sandy Bridge) quad core65W
Core i3-2120 (Sandy Bridge) dual core65W
Core i3-2100 (Sandy Bridge) dual core65W
Core i3-2100t (Sandy Bridge) dual core35W
Intel Pentium G860 (Sandy Bridge) Dual Core65W
Intel Pentium G850 (Sandy Bridge) Dual Core65W
Intel Pentium G840 (Sandy Bridge) Dual Core65W
Intel Pentium G630 (Sandy Bridge) Dual Core 65W
Intel Pentium G620 (Sandy Bridge) Dual Core 65W
Intel Pentium G630T (Sandy Bridge) Dual Core35W
Intel Pentium G620T (Sandy Bridge) Dual Core 35W

 

Looks like there may be a discrepency with the specs. Based on the motherboard specs, I would say the max TDP is 65 watts and 95 watt CPUs won't work. You need someone from HP to step up and research the max TDP of the board.

 

Frank

Frank

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Arsi Honor Student
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hello, its Core i7-2600s (Sandy Bridge) quad core 65W TDP will be compatible. i did with my hp 520-1030 touchsmart. it have a mother board which can only support upto 65W TDP (Pagatron IPISB-NK (LavacaSB) motherboard)
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castellino61 Student
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Hy, exscuse for my poor english...I'm an Italian man...... I seem to understand that there is a mistake on the characteristics of my desktop all in one 520  1108 el ...... i wanna to upgrade my intel cpu i5 , and I bought a cpu intel i7 2600k .... I suppose it is 95w tdp .... although among the features of the motherboard IPISB-NK (LavacaSB) is within the cpu compatible 2600S 95w, I read that someone else has had problems installing it, one of your technical support said that it is a compatibility error because only up to 65W tdp are fine. the error shown on the display is "cpu not supported." All this is true?

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Distinguished Professor
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Hello castellino61,

Here is a link to the Product specifications for your Touchsmart along with processor upgrade information
http://goo.gl/a2TFV

Core i7-2600 (Sandy Bridge) quad core 95W
Core i7-2600s (Sandy Bridge) quad core 65W

The 2600k is not even listed as a supported processor so the CPU may not support it. Try getting a 2600 at 95w or the 2600s at 65w.

CPU's can be hard to get returned, but often if you work with the company that was bought from they can often work with you.
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Cpuboss Honor Student
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So no one from HP stepped in and confirmed this?? I would also be interested to know about whether a i7 2600 is incompatible due to it being tdp 95w. Anyone HP??

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@Cpuboss

 

This is a Peer to Peer support forum,  unlike a forum where you can always have an interface with actual technical service representatives (FSE's). 

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Cpuboss Honor Student
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No worries, I checked it out. I got confused as someone listed the 520-130 spec above instead of the 520-1030. The 520-1030 does indeed only support the i7 2600s tdp 65W max.

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