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10-06-2016 02:38 AM
Device manager: ACPI\MSFT0101 (unknown)
i don't have any idea were I can get these driver...
Solved! Go to Solution.
10-06-2016 03:22 AM
Welcomd to HP support forum. HP does not own any Acer laptop. Please try:
Or go to Acer forum:
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10-06-2016 07:13 AM - edited 10-06-2016 07:15 AM
Hi, @shin18 :
Unfortunately, there is no W7 32 bit driver for that device.
If you switch to W7 64 bit, there is...you install this hotfix. It is only good for W7 64 bit.
Now...if you have to run W7 32 bit, check your PC's BIOS and see if there is a setting to turn off the Trusted Platform Module (TPM).
Unless you are running W7 Ultimate or Enterprise, that device has no value.
It is only used for supporting Bitlocker on the W8.1 and W10 operating systems.
Only the W7 Ultimate and Enterprise versions support Bitlocker.
If you can't turn it off in the BIOS, and you can't install W7 64 bit, then you can just ignore the uninstalled device, now that you know what it is for.