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‎12-16-2015 04:10 AM

HP Recommended
Product: HP All in One 200-5038hk
Operating System: Microsoft Windows 7 (32-bit)

Hi, the desktop I am using have a pop up  message that said  AHCI Port 0 Device Error everytime when I start a computer. I can continue to boot by pressing f2 and the computer can run properly but it says the C drive might be corrupted. I have backed up all the things in the C drive. Does that mean a new hard drive is required or is there a way to fixed it without replaceing the harddrive?

 

Thanks.

1 REPLY 1

‎12-16-2015 01:11 PM

HP Recommended

Hi,

 

Backup your data and be sure to create the external HP recovery media if you haven't already done so.

 

Boot into the BIOS and enable the Boot time diagnostics.  You'll find that function under the Boot topics drop down. Once enabled and saved then power off and back on and run the diagnostics.  If the diagnostics detect a hard drive issue then you should replace the hard drive.

 

 

HP ENVY 6055, HP Deskjet 1112
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 11 x64
Custom PC - Z690, i9-12900K, 32GB DDR5 5600, dual 512 GB NVMe, gen4 2 TB m.2 SSD, 4K screen, OC'd to 5 Ghz, NVIDIA 3080 10GB
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