Note on archived topics.
03-14-2009 01:55 PM
Less then a month ago I purchased a a6650f with Vista 64 bit. It had been going well until earlier today. After I did several shut downs I ended up with a problem. Whenever I start up the computer HP Recovery Manager loads. I don't want to do a system recovery and lose my data. But if I click cancel, windows just continues to load and takes me back to Recovery Manager.
I can get into setup, the f8 f9, f11 etc. options. But chosing any, including safe mode just continues to load recovery manager.
Also selecting "run a computer checkup" in recovery manager (since that is the only option besides a system recovery) causes the machine to reboot and load recovery manager again.
03-14-2009 03:49 PM
Can you get into the BIOS? press tap F10 upon startup after doing a power drain (shut down --unplug power--hold on button for 7 secs to drain power -plug in again and startup) In bios push F5 reset defaults -yes-- than go to your harddrive listed --enter--enter smart support--enter short smart test-- check for error messages. If any errors you have a problem with your hardrive.
When recovery manger comes up can you click on advanced options? From there you can go to system restore. If not the recovery manger will ask if you want to backup your files before it does the recovery. Try that, if backup fails it won't go thru with the recovery either.
Let me know if anything works
03-14-2009 05:20 PM
Thanks very much for your reply. Yes I can get into BIOS. And I reset the defaults and checked the hard drives. Both (I put in my second one from my previous computer) test as being fine. Once I exited BIOS and windows continued to load the Recovery Manager came on once again.
Yes I can get into the advanced options in Recovery Manager and in that section there are two options "Run a computer checkup." and "Recover your computer to its original factory condition".
When I click on "Run a computer checkup" all that happens is that the computer starts again, windows starts to load again, and HP Recover Manager loads again.
If I select "Recover your computer" then I get taken to a second screen asking if I would like to perform a system recovery. I can choose "yes" or "no I would like other options".
If I choose "no, I would like to see other options" I get a screen saying to contact HP Support and saying that "In most cases, recovering your hard disk will fix the problem." That is that last page available. (I have to push the "finish" button. (Which again resets.)
Clicking on "Yes" started the system recovery. There was no option on going through without backing up the files.
Interestingly it told me that the system restore is complete, but when I clicked on "finish" and the computer restarted It went back to the HP Recovery Manager again.
So now it looks like the problem is more involved that I had initially expected.
03-16-2009 02:35 PM
Interesting-- a new machine like that should have all kinds of options in recovery manger-like restore, reinstall software programs, reinstall hardware drivers, etc. Do you think it might be starting from your second harddrive which I assume has an earlier version of windows on it? Anyway try reseating the Sata connections on the hardrives-make sure there is not a disk in you dvd player. The smart short test came up with no errors? Try the long tests in Bios--just on your C;\ drive harddrive-- it seems like a hardrive failure to me.
05-28-2009 09:41 AM
05-28-2009 09:56 AM
Thanks for the feedback. Actually I'm doing all this for a friend. He has small children and the laptop - a Presario C700 - had been dropped a few times. It now has new controller and sata drive. Booted the recovery cd, which reloaded vista, then rebooted and prompted for language, userid etc. Once entered it boots itself again and goes back into recovery manager. I don't see anything in the bios menus for specifying a particular partition to boot from. My next idea is to burn a Fedora cd and boot from that and see what partitions are on the drive. Any other ideas welcome.
11-08-2011 07:49 PM
Working on my sons Laptop. HP Pavillion dv5. He informed me he had a Virus called "System Security 2012" I have seen this before and it was easily removed by CounterSpy. However this time it is FATAL. Ending up at the Restore screen every time. Function keys are disabled.
Eventually found a solution for this - after powering off ready to boot Windows, removed the battery and waited a couple of minutes. On next power on, everything started working as I'd expected to days ago!
Not exactly sure where to go from here but if i find out I will post. Good Luck.
01-19-2013 01:06 AM
I have this problem to i have a hp pavilion p7 notebook with a dualboot of windows 7 and windows 8
But my windows 8 works perfectely but my windows 7 not it give a xp skin when i tried to login and recovery manager always starts when i boot windows 7.
The windows 7 is installed on my c: drive and windows 8 on my D drive in a partition.
Can somebody help me?