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- Avermedia tuner stopped working after upgrade to Windows 10

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09-21-2016 06:03 PM
HP 500-310t.
Windows 10, 64bit
6G RAM
System BIOS 80.20
AMD Radeon R5 235
AverMedia H8370 USB Hybrid ATSC/QAM Tuner
The Tuner worked until I updated from Windows 8.1 to Windows 10.
I have uninstalled everything and reinstalled the latest drivers from HP, Microsoft, and Avermedia and all I get is the message: “Can’t find AVermedia Tuner Cards” on the main screen.
Is there a fix?
If not, is there any other TV tuner that will work with this computer set-up?
Wy2Old
09-21-2016 06:20 PM
I think the driver is missing. Please install the driver and the issue might get resolved.
Here is the link to driver and software for the tuner supporting Windows 10:
Here is the driver only link:
https://s3-us-west-2.amazonaws.com/avermedia/web_release_www/H837/H837_Driver_10.2.x.103_150828.zip
Regards,
Vidya
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09-22-2016 11:06 PM
Thanks for the effort but the uninstall/reinstall of the app and driver did not solve the problem. Still get the same error message.
It looks like I might just have to buy a new tuner.
I really appreciate your help.
Wy2Old
