BITLOCKER Recovery Issue - BlueScreen

[Tricha626]

I have a blue screen error which prompts for the bit locker  recovery code which I do not have. I barely use this laptop. HP ENVY X360m   I am unable to access the serial number but read the very fine print on back of laptop. 

[PortlandiaIT]

There is nothing you can do other than boot from an install USB stick and wipe the drive.

I would bet money this machine originated on a windows network that had a microsoft domain on it.  Probably it used a 4 digit key to boot or something.  Somehow you got ahold of it - someone sold it to you or something - and you used it for a while using the code until something changed on the PC   Any change can trigger a bitlocker code request, even changing a bios setting, and once they start requesting the full code that's it.

In a microsoft domain with bitlocker machines there's a special place in the directory that bitlocker codes are stored.  The admin can pull them out of there and enter them into the PC if this starts happening.