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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-02-2017 10:59 PM

HP Recommended
Product: HP Omen 870-119 i7
Operating System: Microsoft Windows 10 (64-bit)

At 12:30am, Feb 3 2017. My PC issued a BlueSOD and wrote that there was a driver issue. Something was corrputed or missing.

Example line shown: windows/system32/drivers/bxvbda.sys

I cant boot the computer with a disk or usb since the manufactorer box never came with one. I can't even load the system in Safe Mode. Instant BSOD if attempted.

 

Ive been browsing the HP Support Site now for 30mins and cant find any solution without the help of an HP Assistant.

 

Please help.

1 REPLY 1

‎02-03-2017 07:14 AM

HP Recommended

Use the following link to download Windows10 USB installation media.  

https://www.microsoft.com/en-us/software-download/windows10

 

Use it to access system recovery.

 

That should enable you to rollback your system to a date prior to when the issue happened that caused the BSOD.

 

Recovery options. There is great information on the following Microsoft web page. 

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options


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