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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP compaq 6200

Hello community,

 

I have recently purchased a refurbished HP compaq 6200 from a local dealer:

 

http://thepcroom.ca/product/hp-compaq-6200-pro-sff-intel-g620-2-6ghz-8gb-ddr3-500-gb-hdd/

 

The dealer informed me at the time of purchase that there is no operating system installed on the computer, but that it comes with a Windows 7 pro product key. 

 

I have gone to the Microsoft website, and input my product key in order to be able to download the ISO for the appropriate OS. However, Microsoft informs me that I need to contact the company from which this desktop is from in order to obtain the ISO. 

 

So here I am. I have a W7 product key, but no ISO. Can HP offer some support?

 

Sincerely,

 

RefurbishedPC

 

 

1 REPLY 1
HP Recommended

Hi:

 

HP does not offer operating systems for download.  Microsoft does not allow that practice.

 

If you live in the USA/Canada, you can call HP at this number and order a set of W7 Pro recovery disks...

1-800-334-5144

 

Have the serial number of the PC handy to give to the customer services rep.

 

Or...

 

This site claims to have genuine, unadulterated W7 ISO files for download...

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

 

Click on the link labeled Windows ISO Downloader.exe

 

You can use either the:

 

 Win 7 Home/Pro SP1 or the (Retail version, but the  OEM key on your PC's case should work with it)

 

 Win 7 Home/Pro SP1 COEM (This version would be for what HP would have used--System Builder)

 

N is for European countries.

 

K is for South Korean markets.

 

Then you can use this tool to transfer the file to a 4 GB USB flash drive or a DVD.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

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