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Drew19
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Cannot connect to network

HP Recommended
Photos art 5520
Microsoft Windows 10 (64-bit)

After a recent power cut my 5520 will not connect to my network, It will print direct, laptop etc can connect to it direct ,

it will update using the wifi, Have reset to default but when using the connect wizard it cannot find my bthub network ! Have tried manually using wireless SSID and WEP/password still cannot find it ! Any ideas ?

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A4Apollo
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HP Recommended

Hi! @Drew19, Thanks for stopping by HP forums!

I understand you have issues connecting your printer to the wireless network.

Don't worry I will try to help you out.

Did you make any changes to the printer?

Have you tried connecting your printer to a different network?

Restart the computer, printer, and router to resolve any connectivity error states.
 NOTE:
The following steps temporarily disconnect network and Internet connections and require restarting your computer. Complete any tasks or downloads in progress before continuing.
Turn off the router by pressing the power button or disconnecting the power cord.
Turn off the printer, and then unplug any USB or Ethernet cables.
 NOTE:
When a USB or Ethernet cable is connected to the printer, the printer cannot connect wirelessly.
Close all running programs on your computer, and then shut down the computer.
Reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status.
Turn on the printer.
Turn on the computer.

Refer this article to further troubleshoot Printer Does Not Maintain Wireless Connection.

Let me know if this works!

Have a pleasant day ahead! 🙂

A4Apollo
I am an HP Employee

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