Cannot take a screen shot when in Portrait Mode

[FrankH13]

I can take screenshots when in Landscape mode--I press the "prt sc" key and I get a pop-up message that the Screenshot is saved and added to OneDrive.  When I look in the Screenshots folder, it is there!

When I rotate the computer by 90 degrees, it goes into Portrait mode. Now if I press the "prt sc" key, nothing happens, no pop-up message and nothing is saved in the Screenshot folder.

This question was asked previously and the answer which worked for the previous asker was:

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Use the Windows "Snipping Tool".

In Windows 10, it has a "timer" option, like on many cameras -- launch the software, set the timer, adjust the capture window, and then wait for the timer to expire.  Then, use "Save As" to create a JPG or PNG file.

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To get the Snipping Tool, I press Windows+Shift+s. 

This works fine for Landscape Mode I get the little Snipping Tool toolbar where I can select the whole screen.

However, in Portrait Mode, pressing Windows+Shift+s does nothing -- no little Snipping Tool toolbar, nothing...

Help!

[Prométhée]

hi @FrankH13 

Have you tried opening the software without the windows shortcut?
if you don't have it on your desktop, look for the program, then attach it to the taskbar / and or a shortcut on the desktop

[edit]I feel like this can't work
I just did a test, but I have two monitors
the result was rather strange..
i will try again

[edit]

bad handling i think
I tried again, not practical, but I took a capture of the second, in portrait mode, and the first landscape
it works

here the text has been put in the right direction
but see the planet, in the wrong direction / crushed
normally :