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04-08-2017
02:46 PM
- last edited on
04-08-2017
08:10 PM
by
danny-r
Iam having a issue getting to the driver page, I enter the serial number in and product number but it cant find
The driver page for this computer
Product number; RT641AA-ABA
04-08-2017 03:11 PM
Hi:
When I do a driver search, I get this...your PC must be over 10 years old.
https://support.hp.com/ca-en/retired-products
What XP drivers do you need, and I will see what I can find...
04-08-2017 04:58 PM
Please post the hardware ID for the modem.
To find the hardware ID, click on the modem device that needs the driver.
Then click on the details tab at the top of the modem device window.
Post the string of characters that begins with PCI\VEN.
04-08-2017 05:05 PM
> Product Name: Pavilion A1720n
> Operating System: Microsoft Windows XP
Why are you bothering with a computer with an Operating System that has not been supported for 3 years (minus 1 week) ?
Access: www.bestbuy.com and search for "refurbished desktop computers".
You can buy a refurbished computer, running Windows 7, for $98.99 US,
to get a "supported" operating system, and probably "double" CPU-speed/RAM/disk-drive, compared to your computer.
