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Pumpkin1027
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Computer cannot sleep or shut down after upgrading to Windows 10

HP Recommended
P7-1126s
Microsoft Windows 10 (64-bit)

Getting a strange problem on my HP desktop (p7 1126s) Pulled it out of storage, it was running Windows 7 Home Premium 64 bit. It was working fine, it was just really slow (as I remebered it).
I decided to upgrade to Windows 10.

I used the Media Creation tool and made a bootable USB and installed Windows 10. I did not do an in place upgrade.
I ran windows updates and windows store updates.

However, I cannot get the computer to shut down or go to sleep. If I go into windows and choose shut down or sleep, the screen will simply turn off. However the hard drive and the fans will still be spinning.
I cannot resume it from "sleep" unless I do a hard shut down of the computer (Sometimes I need to try a few times...)

I've tried turning off Fastboot/ sleep. But doing that doesn't fix anything, I cant shut down the computer.
I've even tried just reinstalling it again.

I've read that this was a rather common problem back in 2014/15... Considering this is a older PC (from... 2012?) Doesn't seem unlikely I would run into this problem.

anyone got any suggestions? Thanks! 

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Grzwacz
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Message 2 of 4
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HP Recommended

Hello

 

You have AMD socket F1 type motherboard.

 

Your problem is maybe need chipset driver and storage driver from AMD.

 

This chipset may not have Windows 10 support.

 

So Windows 10 will not run smooth.

 

Grzy

 

 

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Pumpkin1027
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HP Recommended

Gotcha, I also noticed the driver download page from HP did not have windows 10 listed 😕

So I guess best bet is downgrade to 7 huh

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Grzwacz
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Hello

 

I think some older PC's can't run Win 10 good.

 

Maybe other member has a different thought. 

 

Grzy

 

 

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